CommitPath AI — Terms of Service

Last updated: October 27, 2026 · Effective date: October 27, 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of CommitPath AI (the "Service"), operated by Fortis Logic LLC, doing business as CommitPath AI ("CommitPath," "we," "us"). By creating an account or using the Service, you agree to these Terms. If you're accepting on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

If your organization has a separately signed enterprise agreement with us, and it conflicts with these Terms, that agreement controls.

2. Accounts

• You must provide accurate information when creating an account and keep your password confidential. You're responsible for activity under your account.
• Roles (rep, manager, executive) determine what you can see and do within your organization's account — see Section 4 for what that means for data access.
• An executive on your organization's account can invite teammates, manage billing, export organization data, and delete the account entirely. Choose who holds that role deliberately.
• You must notify us promptly if you become aware of unauthorized access to your account.

3. Subscriptions and Billing

• CommitPath is billed per seat, not per use, charged monthly through Stripe. A seat is a person on your organization's account. The current seat price, the minimum number of seats, and the length of any free trial are shown to you before you subscribe, and you accept them at that point.
• A minimum number of seats applies. That is a floor on the quantity, not a base fee on top of it — an organization at the minimum pays for that number of seats, and a larger one pays for the seats it has.
• Adding a teammate adds a seat and is prorated onto your next invoice. Removing one reduces the charge from the following period, subject to the seat minimum.
• A free trial is available and no payment method is required to start. When a trial ends without a subscription, CommitPath AI features pause; the deals, notes and history you have already entered stay exactly where they are and remain fully usable.
• CommitPath AI features carry a monthly allowance, included in the price. The allowance is a number of CommitPath AI actions per seat per month, pooled across your whole organization, so nobody has to think about their personal balance. Trials carry a smaller allowance. CommitPath AI actions are things CommitPath AI generates for you; ordinary use of the product is not metered and never counts against it. The allowance applying to your subscription is shown to you before you subscribe.
• So that a single account cannot drain a shared pool, one person's use of it is capped at a share shown to you before you subscribe. In a normal month this is not something anyone reaches.
• Reaching the allowance pauses CommitPath AI generation for the rest of that monthly period. Nothing else stops, nothing is deleted, and no overage is charged — we will never bill you more than your seats without you choosing to add seats. If you need more, ask us and we can raise it.
• If your subscription payment fails or your account falls past due, CommitPath AI features are disabled until payment is resolved; core deal and pipeline management functionality is not affected by a billing issue.
• Fees are non-refundable except where required by law or explicitly stated otherwise.
• We may change our pricing with 30 days' notice; continued use after a price change takes effect constitutes acceptance of the new pricing.

4. Your Data

• You own your data. Deals, notes, qualification answers, and everything else you or your organization enters into CommitPath remain your property. We claim no ownership over it.
• Within your organization, access follows role: a rep sees their own deals, a manager sees their team's, an executive sees the whole organization's — the same scoping enforced in our infrastructure as shown in the product, not merely a display convention.
• You're responsible for the accuracy and legality of data you input — including that you have the right to store any third-party personal information (like a prospect's contact details) you enter.
• Export and deletion: an executive can export a complete copy of your organization's data, or permanently delete the account entirely, at any time from Account Settings. Deletion is immediate and irreversible — there is no recovery grace period. See our Privacy Policy for exactly what's included.

5. Connected Third-Party Accounts

• Connecting Salesforce, HubSpot, Slack, Microsoft, Google, or Zoom is optional and entirely your choice. You authorize each connection directly with that provider via OAuth; we never see or store your password for any of them.
• You're responsible for complying with each third-party provider's own terms of service for any account you connect.
• We are not responsible for the availability, accuracy, or conduct of third-party services you connect — if Salesforce, HubSpot, or another provider has an outage or changes its API, sync features depending on it may be affected, and that's between you and that provider's own service commitments.
• You can disconnect any integration at any time; see our Privacy Policy for what happens to previously-synced data when you do.

6. Acceptable Use

You agree not to:

• Use the Service to store or process data you don't have the right to store or process.
• Attempt to access another organization's data, bypass access controls, or probe, scan, or test the vulnerability of the Service without our prior written authorization.
• Use the Service to build a competing product, or to train a third-party AI model on data accessed through the Service.
• Reverse-engineer, decompile, or attempt to extract source code from the Service, except where applicable law gives you that right despite this restriction.
• Systematically submit, vary or compare inputs to the Service — including qualification answers, deal records or transcripts — or analyze its outputs, in order to infer, reconstruct or replicate how the Service scores deals or produces its assessments, or permit anyone else to do so.
• Use the Service in violation of any connected third-party provider's own terms (including Google's and Microsoft's API user data policies).
• Interfere with or disrupt the integrity or performance of the Service, including via excessive automated requests.

We may suspend or terminate accounts that violate this section, with notice where practical and immediately where necessary to protect the Service or other users.

7. Our Intellectual Property

The Service — the software, its interface and design, the qualification models and scoring logic, the documentation, and the CommitPath AI name and logo — belongs to Fortis Logic LLC and is protected by copyright and other laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service while your subscription is active. They grant you no ownership of it and no licence to its source code.

Nothing in these Terms transfers any of our intellectual property to you, and nothing transfers yours to us: as set out in section 4, your data stays yours.

Feedback. If you send us suggestions, feature requests, or comments about the Service, we may use them to improve CommitPath without obligation or payment to you. We will not identify you as the source without your permission. This applies only to feedback about the Service — never to your deals, notes, or customer data, which remain yours under section 4.

8. CommitPath AI Features

CommitPath AI's generated features are produced using large language models and are provided to assist your judgment, not to replace it. Content CommitPath AI generates may be inaccurate or incomplete. You're responsible for reviewing the coaching, drafts, and summaries it produces before relying on them in a real sales conversation or decision.

9. Availability and Changes to the Service

• Paid subscriptions include an availability commitment. It is 99.9% monthly uptime, with service credits of 10%, 25% or 50% of that month's fees if we fall below 99.9%, 99.0% or 95.0%. The commitment, how availability is measured, what is excluded, and how to claim a credit are set out in the CommitPath AI Service Level Agreement, which applies as described in its Section 1.
• Free trials have no uptime commitment. Outside that commitment, we don't guarantee the Service will be uninterrupted or error-free.
• We may add, change, or remove features over time. We'll try to give reasonable notice of changes that materially reduce functionality you're actively relying on.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT AI-GENERATED CONTENT WILL BE ACCURATE, OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR OPERATE WITHOUT INTERRUPTION.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FORTIS LOGIC LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold CommitPath harmless from any claim arising from your violation of these Terms, your violation of any law or third party's rights, or data you input into the Service that you didn't have the right to input.

13. Termination

• You can terminate by deleting your organization's account at any time (Section 4).
• We may suspend or terminate your access for violation of these Terms, non-payment, or if required by law, with notice where practical.
• Sections that by their nature should survive termination (data ownership disputes arising before termination, limitation of liability, indemnification) survive.

14. Governing Law; Binding Arbitration; Class Action Waiver

California law governs these Terms, excluding conflict-of-laws rules. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions below. In this section, you and Fortis Logic LLC are each a "party".

Before commencing arbitration, either party must send written notice describing the dispute and requested relief to the other party's notice address: for us, the address in Section 16 or support@commitpath.ai; for you, the email address on your account. The parties will attempt in good faith to resolve the dispute through authorized representatives for 30 days after receipt, except where urgent relief is necessary.

BINDING ARBITRATION AND JURY TRIAL WAIVER. Except as provided below, any dispute or claim arising out of or relating to these Terms or the Service, including their formation, performance, breach or termination, will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect. One neutral arbitrator will conduct the arbitration in English. The legal place of arbitration will be Contra Costa County, California, with hearings conducted remotely unless the parties agree otherwise or the arbitrator determines an in-person hearing is necessary. If AAA determines its Consumer Arbitration Rules apply, those rules and their required protections will govern instead. Applicable rules are available at www.adr.org.

The arbitrator may award relief available under applicable law, subject to these Terms' enforceable limitations, and will issue a reasoned written award. Fees and expenses will be allocated under the applicable AAA rules and mandatory law. Neither party must pay fees that applicable law requires the other party to pay. Judgment on the award may be entered in any court having jurisdiction. For claims subject to arbitration, both parties waive a court trial and trial by jury.

Either party may bring an eligible individual claim in small claims court or seek temporary court relief necessary to protect confidential information or intellectual property pending arbitration. Nothing in this provision prevents a report to a government agency or waives a right or remedy that applicable law prohibits the parties from waiving. Courts, rather than the arbitrator, will decide disputes concerning the formation or enforceability of this arbitration agreement or the class action waiver.

CLASS ACTION WAIVER. TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONDUCT CLASS ARBITRATION OR CONSOLIDATE DIFFERENT CUSTOMERS' CLAIMS WITHOUT ALL AFFECTED PARTIES' WRITTEN CONSENT. THIS WAIVER DOES NOT RESTRICT CLAIMS OR RELIEF THAT CANNOT LAWFULLY BE WAIVED.

30-DAY RIGHT TO OPT OUT. YOU MAY OPT OUT OF THE CLASS ACTION WAIVER, BINDING ARBITRATION, OR BOTH BY SENDING AN EMAIL TO support@commitpath.ai WITHIN 30 CALENDAR DAYS AFTER YOU FIRST ACCEPT THESE PROVISIONS. THE EMAIL MUST IDENTIFY YOUR LEGAL NAME, ACCOUNT EMAIL ADDRESS, AND WHICH PROVISION OR PROVISIONS YOU ARE REJECTING. AN EMAIL STATING ONLY "I OPT OUT" WILL BE TREATED AS REJECTING BOTH. TIMELY OPTING OUT WILL NOT AFFECT YOUR SUBSCRIPTION, PRICING OR ACCESS TO THE SERVICE. THE REJECTED PROVISION OR PROVISIONS WILL NOT APPLY TO EITHER PARTY. RENEWAL DOES NOT RESTART THIS PERIOD.

For disputes that are not subject to arbitration, the parties consent to exclusive jurisdiction in the state courts located in Contra Costa County, California, and the federal courts of the Northern District of California, except for eligible small claims proceedings or where mandatory law requires otherwise. If the class action waiver is unenforceable for a particular claim, that claim will proceed in court rather than class arbitration. Any remaining enforceable provisions continue to apply. These dispute-resolution provisions survive termination of these Terms.

15. Changes to These Terms

We may update these Terms from time to time. For material changes, we'll provide 30 days' notice via email or an in-product notice before the change takes effect. Continued use of the Service after a change takes effect constitutes acceptance.

16. Contact Us

Fortis Logic LLC, doing business as CommitPath AI
350 Sansome St, Suite 820 PMB 1057
San Francisco, CA 94104, United States
support@commitpath.ai